Privacy Policy

Effective as of December 06, 2024.

Welcome to Nordella! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details and billing information.
Account Information: Username, password, and purchase history (if you create an account).
Device Information: IP address, browser type, operating system, and other technical data.
Other Information: Any additional data you provide voluntarily, such as reviews or survey responses.

2. How We Collect Information

We collect information in the following ways:

When You Provide It: During account creation, checkout, or when you subscribe to our newsletter.
Automatically: Through cookies, tracking technologies, and analytics tools when you browse our website.
From Third Parties: If you log in using social media accounts or use payment gateways like PayPal.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Improve our website, products, and services.
Send you promotional emails, updates, and special offers (you can opt-out anytime).
Comply with legal obligations and protect against fraud or unauthorized transactions.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Payment processors, shipping companies, and marketing platforms.
Legal Authorities: If required by law or to protect our legal rights.
Third-Party Tools: Analytics services like Google Analytics or Facebook Pixel for tracking and marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience. Cookies help us:

Remember your preferences and login details.
Analyze website performance and usage.
Deliver targeted advertisements.

You can disable cookies through your browser settings, but this may affect website functionality.

6. Data Security

We take reasonable precautions to protect your personal information, including encryption and secure payment gateways. However, no online system is completely secure, and we cannot guarantee absolute data security.

7. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information.
Object to the processing of your data for marketing purposes.
Request data portability.

To exercise your rights, contact us.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.